How to order
First, please let us know how many items you would like. →email@example.com
For rings, please let us know the size as well. (Additional charges may be applied for rings larger than 8.0 US.)
We will quote you the total price, and only after you are satisfied with the details will the contract be finalized.
・ Free shipping for orders over a total of $600, and $20 for orders less than $600.
・ Minimum order is 2 items.
・ We currently accept PayPal ,Visa, MasterCard, JCB and Japan Post Bank.
・ Shipping method: EMS from Tokyo
・ Arrives in 1 to 2 months after payment.
about "ao jewelry"
|"ao" means blue in Japanese.
In Japan, there are more than 100 names for the color blue, and the color has been popular since ancient times as a color for expressing scenes and emotions. The name "ao" represents our wish that people can enjoy jewelry with rich expressive power like the color blue.
|With the designs, which are born from the Japanese appreciation and love of nature, and the comfort of wearing them, the works are popular in fashion stores and famous department stores in Japan.|
|They have also gained a reputation for their safe metals made in Japan and careful craftsmanship.|
|After graduating from Musashino Art University in 2004, she worked as a graphic designer, but had a strong desire to make things and taught herself to engrave. She established ao jewelry in 2015 and creates her works in Tokyo.|
We will gladly accept returns on any item that is in its original condition for a refund to the original form of payment or store credit.
All special/customized orders (including non-stocked size orders) and sale items are final sale. For all return requests, please contact us within 5 days of receiving your order and we will issue a Return Authorization Number (RA#).
We do not accept any return/exchange requests over the phone. We require that all merchandise be shipped within 5 days from the date your RA# was issued. If RA requests or returned merchandise falls outside the above timeframes, your return will not be accepted. Please note that item(s) returned without an RA# and Merchandise Returns Claim Form will not be accepted. Item(s) will be returned at your expense. Any entry fees or customs taxation that could be associated with returning the item(s) will be incurred by you and not ao Jewelry.